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FAQ
All your questions, answered.
What is your exchange and return policy?
At IL VANTO, we believe in crafting fragrances that resonate deeply and personally. As each creation is a unique sensorial journey, we do not accept exchanges or returns unless the product is defective.
To help you make a confident and satisfying choice, we warmly encourage you to explore our Discovery Sets before committing to a full-size bottle. They offer an ideal way to experience our compositions intimately and avoid the uncertainty of a blind buy.
That said, your satisfaction remains a priority. In the unlikely event that you receive a defective product; we will gladly replace it at no additional delivery cost. Defects qualifying for replacement include:
· A broken or malfunctioning atomizer
· Receipt of a different fragrance than ordered
· Evident impurities or irregularities in the liquid
· A broken or damaged bottle
If you believe your item is defective, please reach out to our Instagram Page team within 5 days of receiving your order, including clear photos and a brief description of the issue. We will ensure your concern is addressed promptly and thoughtfully.
Thank you for choosing IL VANTO — where fragrance is an experience, not just a scent.
What is your shipping policy?
Orders are processed promptly and delivered within 2 to 5 business days in most cases. Weekends and official holidays are excluded from the delivery timeline.
Once shipped, you will receive a tracking link via email to follow your order’s journey.
For any inquiries, our customer care team is here to assist you.
Thank you for choosing IL VANTO.
Where does Il Vanto source its raw materials?
Il Vanto’s raw materials are sustainably sourced and of high quality, imported from main players in the global fragrance industry. We ensure all our materials fully abide by the IFRA standards and regulations.
How long do Il Vanto fragrances last (longevity)?
Our utmost focus is onquality, purity, and resemblance to the original fragrance. The longevity of our creations almost rivals the original scents. If you experience shorter longevity, it may be due to factors such asnose blindness, the type of fabric on which it’s sprayed, or external factors like sweat, weather, dust, or wind.
Contact Us
For faster response contact us on instagram
info@il-vanto.com
3 Makram Ebaid, Nasr City, Cairo
(+20) 155 6546708